Best and Worst Mercedes-Benz CLA Years: What to Buy & Avoid

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David Lawrence

When you’re in the market for a used Mercedes-Benz CLA, it’s essential to know which model years to avoid. Take, for instance, the 2014 CLA, which received a dismal 2.5 out of 5 reliability rating from J.D. Power.

With numerous customer complaints and low road test scores, it’s clear that this model year is one to steer clear of. But what about the other model years – are they reliable, or are there more pitfalls to watch out for?

Mercedes Benz CLA Best And Worst Years

Key Takeaways

  • The 2014 Mercedes-Benz CLA has a low road test score and reliability issues, making it one of the worst years for the model.
  • The 2019 Mercedes-Benz CLA has more issues and higher customer complaints compared to other model years, making it another worst year.
  • The 2018 Mercedes-Benz AMG C43 and 2020 Mercedes-Benz A220 are reliable options with fewer issues and lower customer complaints.
  • The fully redesigned 2026 Mercedes-Benz CLA is expected to be a reliable choice, featuring advanced infotainment and over-the-air software updates.
  • The CLA250, introduced in 2014, is a good option, offering a more powerful engine and standard safety features like forward collision warning and automatic emergency braking.

Avoid These Mercedes-Benz CLA Model Years

When shopping for a Mercedes-Benz CLA, you’ll want to steer clear of certain model years that have proven to be particularly troublesome.

The 2014 Mercedes-Benz CLA, for instance, is a model year to avoid due to its low road test score and reliability issues, making it the least reliable new compact luxury car.

In the same manner, the 2019 Mercedes-Benz CLA is another model year to avoid, as it has more issues and higher customer complaints compared to other model years.

These issues may stem from the CLA’s complex design and features, which can lead to mechanical failures and infotainment issues.

Safe Mercedes-Benz CLA Model Years to Buy Used

If you’re in the market for a used Mercedes-Benz CLA, you’ll want to focus on model years that have proven to be reliable and trouble-free.

The CLA250, introduced in 2014, is a good option, offering a more powerful engine and standard safety features like forward collision warning and automatic emergency braking.

While not a CLA model, the 2018 Mercedes-Benz AMG C43 and 2020 Mercedes-Benz A220 are also safe bets, with fewer issues and lower customer complaints.

The fully redesigned 2026 Mercedes-Benz CLA is expected to be a reliable choice, featuring advanced infotainment and over-the-air software updates.

Common Mercedes-Benz CLA Problems and Reliability

You’ve narrowed down your search to a used Mercedes-Benz CLA, and now it’s time to get familiar with the potential issues you might face.

The CLA’s reliability varies depending on factors like driving habits, model year, and vehicle state, earning it average dependability.

Common problems that can occur in any CLA model year include oil leaks, airbag faults, brake problems, and engine mount struggles.

Keep in mind that these issues can impact your overall ownership experience and reliability ratings.

Be sure to research and review the vehicle’s history to minimize potential problems and guarantee a smooth ride.

Are Mercedes-Benz CLAs Typically Reliable?

The Mercedes-Benz CLA’s reliability record is a mixed bag, with some owners enjoying a trouble-free experience while others have reported a range of issues.

You’ll find that the CLA’s reliability varies depending on factors like driving habits, model year, and vehicle state.

According to J.D. Power, the 2018 CLA-Class scores 78/100 for reliability, which is below average.

Some owners have reported mechanical failures, infotainment problems, and software upgrade issues, while others have had no issues at all.

How Much Does a Used Mercedes-Benz CLA Typically Cost?

Buying a used Mercedes-Benz CLA requires a clear understanding of its price range.

You can expect to pay between $15,000 and $50,000, depending on factors like model year, trim level, and mileage.

Older models like the 2014 CLA250 start around $15,000, while newer models like the 2020 CLA 250 4MATIC can cost upwards of $40,000.

The CLA’s trim level, condition, maintenance history, and features also impact its resale value.

Additionally, region and location can affect the price, with urban areas potentially commanding higher prices than rural areas.

Is the Mercedes-Benz CLA a Good Car to Purchase?

When considering a Mercedes-Benz CLA purchase, you’ll want to weigh reliability concerns, as the model’s dependability can vary depending on factors like driving habits and model year.

While some years are more reliable than others, proper care can make a big difference in the car’s durability. You’ll need to research and choose a reliable year to get the most out of your investment.

Reliability Concerns

You’re considering purchasing a Mercedes-Benz CLA, but reliability concerns might be holding you back.

According to reliability data, the CLA has average dependability, and its reliability varies depending on factors such as driving habits, model year, and vehicle state.

Consumer Reports ranks the CLA as the least reliable new compact luxury car, with a low road test score.

While some owners have had positive experiences, others have reported mechanical failures and infotainment problems.

It’s essential to weigh these concerns against your needs and research thoroughly before making a purchase decision.

Model Year Variations

The Mercedes-Benz CLA’s model year variations can significantly impact its overall value and performance.

When considering a purchase, it’s essential to understand the differences between model years.

  1. 2016: The CLA45 AMG’s performance was increased to 375 horsepower, offering a significant boost in power.
  2. 2017: A minor front and rear styling update was introduced, along with interior trim alterations, giving the CLA a refreshed look.
  3. 2020: The fully redesigned CLA compact sedan was launched, featuring a more powerful engine, cloud-based infotainment, and over-the-air software updates, making it a more advanced and desirable option.

About CLA: History and Design

You’ll notice the CLA’s design takes cues from the CLS-Class four-door coupe, inheriting the essence of higher-end Mercedes-Benz models.

Its sporty compact body is a result of this inspiration, blending sleek lines with a compact footprint.

As you delve into the CLA’s design, you’ll find a perfect blend of style and functionality.

CLA Design Inspiration

CLA’s sleek design takes its cue from the iconic CLS-Class four-door coupe, distilling the essence of higher-end Mercedes-Benz models into a compact, sporty package.

You’ll notice the CLA’s design inspiration is rooted in luxury and performance. The result is a car that exudes style and sophistication.

  1. Luxury cues: The CLA borrows design elements from higher-end Mercedes-Benz models, making it a premium offering in its class.
  2. Sporty flair: The CLA’s compact body and aggressive lines give it a sporty, dynamic look that sets it apart from other cars in its segment.
  3. Attention to detail: From the turbine-inspired air vents to the available panoramic sunroof, the CLA’s interior is designed to impress.

CLA’s Sporty Compact Body

Building on its luxury-inspired design cues, the CLA’s compact body is where sporty flair takes center stage.

You’ll notice the CLA’s sporty compact design, inspired by the CLS-Class four-door coupe, which sets it apart from other Mercedes-Benz models.

With its turbocharged 2.0-liter four-cylinder engine, the CLA250 produces 208 horsepower, while the CLA45 AMG takes it up a notch with 355 horsepower and standard 4Matic all-wheel drive.

You have the option to choose between front-wheel drive or all-wheel drive, depending on your driving preferences.

The CLA’s sporty compact body is designed to provide a thrilling driving experience.

CLA-Class Lineup and Performance Upgrades

The CLA-Class lineup boasts a range of turbocharged 2.0-liter four-cylinder engines, each tuned to deliver varying levels of power and performance.

You’ll find a 208-horsepower engine in the CLA250, while the AMG version packs a handcrafted engine generating 355 horsepower, paired with standard 4Matic all-wheel drive.

  1. For 2016, the CLA45 AMG’s output increased to 375 horsepower.
  2. The CLA45 AMG features unique bodywork and high-performance braking.
  3. The 2017 model year saw minor styling updates, but no significant performance upgrades.

These upgrades showcase the CLA-Class’s capabilities, making it a compelling choice for performance enthusiasts.

Design and Features of the Mercedes-Benz CLA

You’ll immediately notice the CLA’s athletic stance, courtesy of its swooping roofline and aggressive front fascia, both of which take inspiration from the CLS-Class four-door coupe.

The CLA-Class presents itself as a sporty compact with a range of interior trim options.

Under the hood, you’ll find a turbocharged 2.0-liter four-cylinder engine, available with front-wheel drive or all-wheel drive.

The CLA250 features a 208-horsepower engine, while the AMG version boasts a handcrafted engine generating 355 horsepower.

The fully redesigned CLA compact sedan is also offered in electric and hybrid versions, promising a driving range close to 350 miles.

Model Year History of the Mercedes-Benz CLA

Mercedes-Benz introduced the CLA for the 2014 model year as a small, entry-level premium car specifically designed for the US market.

Since then, you’ve seen some notable updates.

  1. 2016: The CLA45 AMG’s performance was increased to 375 horsepower.
  2. 2017: The CLA-Class received a minor front and rear styling update, along with interior trim alterations.
  3. No other significant changes: There were no other notable updates to the CLA-Class model year lineup.

Current and Future Models of the Mercedes-Benz CLA

You’re now looking at the current and future models of the Mercedes-Benz CLA, which promise exciting updates.

The fully redesigned CLA compact sedan, for instance, will be offered in both electric and hybrid versions, with the all-electric variant boasting a driving range close to 350 miles.

You’ll also find advanced features like cloud-based infotainment and over-the-air software updates across the CLA lineup.

2026 and Beyond

As the CLA enters its next generation, a fully redesigned compact sedan is set to debut, boasting a range of electrified powertrains.

You’ll have options like the all-electric variant, promising a driving range close to 350 miles, or the hybrid version.

  1. Electrified powertrains: Choose from electric or hybrid options, including a 268-hp electric motor in the CLA 250+ or 349 horsepower in the CLA 350 4Matic.
  2. Performance upgrades: The current CLA-Class still offers a range of performance options, including a turbocharged 2.0-liter four-cylinder engine with varying output levels.
  3. Advanced tech: Every CLA will come with cloud-based infotainment features and the ability to download over-the-air software updates, making it a significant upgrade from older model years.

CLA Redesign Features

The upcoming CLA redesign boasts a slew of innovative features that set it apart from its predecessors.

You’ll have the option to choose from electric and hybrid versions, including an all-electric variant promising a driving range close to 350 miles.

The CLA 250+ and CLA 350 4Matic offer impressive horsepower and acceleration.

Every CLA will come with cloud-based infotainment and over-the-air software updates, enhancing your driving experience.

You can also opt for a full-width Superscreen, featuring a touchscreen for the front passenger.

With predicted reliability and various trim levels, the 2026 Mercedes-Benz CLA is shaping up to be a compelling choice.

Mercedes-Benz Overview and Reliability Data Sources

Mercedes-Benz’s rich history, dating back to June 1926, has established the brand as a leader in luxury and technological innovation, while its motorsport pedigree and off-road prowess have earned it a reputation for performance and capability.

As you consider purchasing a Mercedes-Benz model, it’s essential to evaluate its reliability. To do this, we rely on data sources like

1. J.D. Power Quality And Reliability scores,

2. NHTSA-listed complaints,

and

3. RepairPal Reliability Rating.

These metrics provide insights into the best and worst years of Mercedes-Benz models, such as the CLA, helping you make informed purchasing decisions.

When looking at performance cars, make sure to check out our guides on models like the Mercedes Benz CLS, Mercedes-Benz G-Class, Mercedes-Benz GLK and Mercedes-Benz ML. Knowing which model years to target and which to avoid is crucial. Our expert reviews break down these models, providing insights into the years that are celebrated for their engineering excellence and driving satisfaction, as well as those that are best to avoid due to potential issues.

About the author
David Lawrence
David grew up among mechanics and off-road enthusiasts, gaining deep knowledge in car mods, off-roading techniques, and automotive engineering, making him a trusted 4x4 expert.